The Family Counseling Center has implemented a Warm Line for those with anxiety, isolation, and other issues related to COVID-19.
The phone number is 518-725-4310, ext. 333. The Warm Line will be operating from 8 a.m. to 8 p.m., Monday through Friday and Saturday 9 a.m. to 5 p.m.
The line will be staffed by licensed Family Peer Advocates to support people dealing with anxiety and other issues related to COVID-19 and being isolated.
In addition, they are equipped to triage and assess a caller’s needs to determine if they need a higher level of care. They will have immediate access to the FCC 24/7 Crisis Team.
New York State Emotional Helpline
New York State also has a new helpline for people who are experiencing overwhelming anxiety, stress and depression brought on by the coronavirus emergency. Call 1-844-863-9314 for free and confidential support. The helpline is open from 8 a.m. to 10 p.m. seven days a week.