HFM BOCES Employee Health Insurance
* Reminder for employees (and retirees) who cover dependents under the medical, dental, and/or vision plans that the Dependent Eligibility Verification process is now underway. By now, employees with dependent coverage should have received a letter in the mail from the Part D Advisors Verification Team with instructions for completing the verification process. Responses are due back to Part D Advisors by July 17, 2026.
If you cover dependents and did not receive the letter, or if the letter was lost or misplaced, please contact Part D Advisors directly at 1-833-824-1057.
Please remember that participation in this process is mandatory for employees and retirees who cover dependents. Failure to complete the verification process by the stated deadline may result in dependent coverage ending.
If you have employee-only coverage, this process does not apply to you. *
Health insurance coverage for HFM BOCES employees is available through Anthem Blue Access PPO. Dental insurance is available through Delta Dental PPO, Group #: 20066.
Contact Christine Eaton at (518) 736-4300 or email: ceaton@hfmboces.org for changes to your coverage.
Health Insurance and Prescription Coverage
Key numbers and websites:
Member Services: 1-844-995-1736
Text Member Services: 1-833-678-1102
Provider Services: 1-800-676-2583
Vision Customer Service: 1-866-723-0515
Pharmacy Member Services: 1-833-271-2374
24/7 Nurseline: 1-866-784-2673
YOUR HEALTH PLAN ID CARD:
When you sign up for an Anthem Blue Access Healthcare plan, we’ll send you an ID card in the mail. Use this card whenever you go to the doctor so that they can look up your insurance information. If you lose your card, you can always request a new one and print out a temporary ID card online.
Or download the app, Sydney Health, from the App Store or Google Play to use your mobile ID card. It works just like the one you get in the mail.
MEDICAL:
What is pre-approval or prior authorization?
Preapproval (also known as precertification, prior authorization or preauthorization) is the process used to confirm if a proposed service/procedure is medically necessary. Please contact member services at 1-844-995-1736 for additional information.
How can I find a participating doctor, clinic or hospital?
Visit Anthem Blue Access and use the Find a Doctor Tool
PHARMACY:
You will need to inform your retail pharmacy of the change by showing your new Anthem Blue Access card.
Dental Insurance
Delta Dental PPO, Group #: 20066.
www1.deltadentalins.com/members.html
More about your Delta coverage
Phone: 1-800-932-0783
