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Employability profile tracks 21st Century skills growth

Technical know-how and "soft skills" a formula for college and workplace success

Cosmetology instructor Julie Mead demonstrates a technique for a student. Mrs. Mead was a member of the team who recreated HFM BOCES' Employability Profile to measure 21st Century skills in addition to technical proficiency.SEPT. 27, 2011 - Colleges and potential employers can get a better sense of HFM BOCES Career & Technical Education students’ 21st century skills thanks to a new employability profile.

Developed by a team of HFM BOCES teachers, the profile assesses important “soft skills” – communication, productivity and accountability, leadership and responsibility, and information literacy – that a student needs to succeed in college and the workplace.

“The employability profile has been around forever,” said curriculum specialist Mark Tanner. However, in the past the focus was primarily on technical skills. “In construction, it was how good can you pound a nail? In cosmetology, it was how good a hairdresser are you?” said Mr. Tanner.

The decision to recreate the employability profile to encompass a wide range of skills was triggered by a combination of factors, including teacher dissatisfaction with the old profile, requests from businesses to provide a more comprehensive picture of students and a need to more clearly articulate overall student educational and career readiness growth.

“We wanted to develop a cover page consistent across programs that elaborated on certain soft skills,” said Mr. Tanner. “First, what was their attendance like? Their leadership skills? How well did they work as part of a team?”

A standardized plan with built-in flexibility

The revision process began in July 2010 when Mr. Tanner asked for staff volunteers to help recreate the employability profile. “We consistently had five program instructors who were really excited about this and really interested,” said Tanner.

Carol Pifko, a retired nursing assistant instructor; as well as instructors Julie Mead, cosmetology; Ben Conte, environmental conservation; Everett “Cubby” Faville, foundations of food; and Thomas Davis, auto technology, met on a regular basis to hammer out the details.

Mr. Tanner said the group had to reach consensus first on which skills to focus on.

“Everyone knew what they wanted, but wording it became a challenge,” said Mr. Tanner. “Once we reviewed the national 21st Century Skills initiative document and saw the obvious alignment with what we wanted to do, it became a simple matter of identifying those 21st century skills we thought were important. We then determined that we needed an assessment tool that was standardized for everyone.”

The result is a rubric that defines parameters for acceptable activities for student assessment – for example, the activity must have relevance to “real world” experiences. Teachers assess students on a scale of 1 to 4 in each defined area, from ineffective to highly effective.

For example, the communication skills rubric evaluates written, oral and visual skills based on activities appropriate for a particular program.

“As far as activities go, we’re not necessarily talking about an essay graded by a teacher, although that may be a possibility in some programs. We’re talking about communication a student does in connection with their career path,” said Tanner.

“We try to mimic the job place as much as possible,” said Environmental Conservation teacher Ben Conte. In his class, an activity might involve a student presenting a job assignment to classmates, much like a foreman would do for his crew. Conte then has the ability to assess the student’s communication skills. “Sometimes we give the student the opportunity to make a mistake so we can see how they handle it. We try to teach them how to handle different situations and work with people.”

Conte said students are given the communications rubric in advance. “They know what they’re getting graded on. There’s no guessing,” he said.

Construction teacher Mike McGillicuddy said he uses the communication rubric to assess students’ phone skills. He calls each student’s cell phone while classmates listen in. How professional a student sounds – or doesn’t sound – can be “huge for a potential employer,” he said.

“I put it on speaker phone and we compare everyone’s voicemail recordings. It’s a great activity, because when they go on their internship, it’s not unusual for an employer to call a kid at night,” said McGillicuddy.

Career & Technical Education Director Jay DeTraglia said the new employability profile was introduced to students at the beginning of the school year. “We met with the kids and focused on the significance of the areas outlined in the employability profile.” The message to students, he said, was that not only in the classroom, but “people are assessing you in these areas everywhere.”

The employability profile provides businesses with a clearer picture of a job applicant, and Tanner said he has received positive feedback from HFM BOCES component district administrators as well as colleges. “They’re very supportive,” he said.

For Mr. Tanner, there is real satisfaction in seeing the assessment rubric take on a life of its own.

“The staff sees the value in using it as a measurement tool,” he said. “One of the unintended results of this process is that we’re seeing more and more rubrics being used for all sorts of project-based learning activities.”

Mrs. Mead is one of those teachers who has taken the rubric to the next level by creating one in various cosmetology instruction areas, such as a braiding rubric. “The students can see my expectations and what they can do to meet them. The employability profile is an awesome tool.”

Mr. DeTraglia said he was proud that the staff embraced the process. “They did it, they did it well, improved upon it and took it to a level that is way beyond our original expectation,” he said. “It’s rewarding when that happens.”

 
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